How do I know if setup worked?
Last updated October 14, 2026
Check Settings > Mobile Service (iOS) or SIM manager (Android). You should see the new Globeelink line listed with whatever label you gave it. It will show "No Service" until you arrive — that's normal.
1. The eSIM is on your phone
Open your phone's SIM settings. You should see two lines: your home SIM and your new Globeelink eSIM. If the new line is there, setup worked.
2. The line is enabled
Tap the new line — "Turn On This Line" (or similar) should be on.
Why is it showing "No Service"?
Before you travel, the line says "No Service" or "Searching" — expected, because the eSIM is configured for a network in your destination. There's nothing to fix: your plan starts the moment your phone connects to a local network there, or automatically 30 days after your eSIM is issued if you haven't connected by then.
If the new line isn't there at all
Setup didn't complete — usually a weak connection. Try again with the same steps; if the first attempt failed, the code is still valid for one more try. If retrying doesn't work, message Globeebot with your order number.
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